Case Studies
A quiet look inside how I help teams bring order to complex processes, eliminate meeting overload, and create clarity through written systems. All work shown here is anonymized and represents typical client outcomes.
Case Study 1: Process Clarity & Documentation
Transforming a Chaotic Workflow Into a Clear, Documented Process
A mid-sized team had years of outdated SOPs, conflicting diagrams, and undocumented steps. Leadership couldn’t answer basic questions about how work actually flowed end-to-end.
Working entirely asynchronously, I reviewed their materials, identified contradictions, and rebuilt their entire workflow into a single, accurate source of truth.
What I Delivered:
– Clean, linear end-to-end workflow
– Consolidation of legacy documentation
– Identification of hidden decision points
– A single, maintainable system map
– Neutral, politics-free clarity
Outcome: Onboarding time dropped, errors decreased, and leadership finally had visibility into the true process.
Case Study 2: Async Product Ownership
Increasing Velocity Without Meetings
A remote development team had stalled because their product owner role depended on constant meetings. The backlog was unclear, sprint planning lagged, and developers were repeatedly blocked.
I stepped in as an async-only Product Owner — no calls, no Zoom — and rebuilt their backlog into something actionable.
What I Delivered:
– Clarified and rewritten backlog items
– Detailed acceptance criteria
– Organized workflow-based story groupings
– Sprint prep in writing only
– Predictable, interruption-free guidance
Outcome: Velocity increased, questions decreased, and the team reclaimed hours each week previously lost to meetings.
Case Study 3: Requirements -> User Stories
Turning Raw Requirements Into Developer-Ready User Stories
A founder had a stack of unstructured ideas: emails, screenshots, and notes. Nothing was usable by developers in its current state. They needed someone who could turn the mess into a buildable plan.
I extracted the core requirements, rewrote everything into user stories, added clear acceptance criteria, and organized them into a structured document.
What I Delivered:
– A complete set of user stories
– Acceptance criteria for each flow
– Identified gaps and missing logic
– Organized documentation developers could use immediately
Outcome: The development team reduced back-and-forth questions and built faster with fewer revisions.